Yes, we offer 100% Money Back Guarantee but only for issues with regard to authenticity. Only counterfeit claims by a credible store manager or supervisor of the boutique carrying the same brand of merchandise will be honored for a full refund. You will have 14 days to return the product and it must be returned in the same condition that it was bought. Otherwise, all sales are final.
All confirmed payments and COD orders for the day will be dispatched the next business day. Transit time for Metro Manila addresses is 1 to 2 business days after your order has been dispatched, while transit time for Provincial addresses is 2 to 3 business days after your order has been dispatched.
Please note that Saturdays, Sundays and holidays are NOT considered business days. Also, transit times given are based on committed transit times of the courier and delays sometimes do occur on their part. If it is imperative that you receive your order on or before a certain date, please consider increasing your lead time by placing your order in advance.